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[售后纠纷] DHL 吐槽 索赔

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发表于 2018-4-27 18:11 | 显示全部楼层 |阅读模式

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本帖最后由 乐石 于 2018-4-27 18:15 编辑

以前遇到过很多DHL服务上的问题,比如预约上门取件被放鸽子,比如快递员不管你在不在家都直接把快件放邮局。我以为这就是服务差的极限了。然而这次我经历了更加奇葩的。我的快递从日本发到德国用了不到四天,现在在德国境内像无头苍蝇一样也转悠了四天了,目前不知道它在哪。只知道因为这个快递没有及时到达,我会损失大约几百欧的机票钱或改签的钱,求教高手如何索赔。---
快件目的地是杜塞,然而它却经历了:法兰机场-Staufenberg-慕尼黑-Staufenberg-多特蒙德-???

Fri, 27.04.18 08:32 Dortmund, Germany. Shipment arrived at incorrect facility. Sent to correct destination
Fri, 27.04.18 06:27 --Shipment has arrived at delivery location
Fri, 27.04.18 02:40 HUB Staufenberg, GermanyThe item has left the import center
Fri, 27.04.18 02:40 --Shipment has left hub
Fri, 27.04.18 02:14 --Shipment has arrived at hub
Thu, 26.04.18 22:11 --Shipment has left pick-up location
Thu, 26.04.18 21:31 München, Germany   The item has left the import center
Thu, 26.04.18 08:26 München, Germany   Shipment arrived at incorrect facility. Sent to correct destination
Thu, 26.04.18 00:05 --Shipment has left hub
Wed, 25.04.18 22:17 HUB Staufenberg, Germany.  The item has left the import center
Wed, 25.04.18 21:39 --Shipment has arrived at hub
Wed, 25.04.18 19:15 --Shipment has left pick-up location
Tue, 24.04.18 22:17 Importzentrum, GermanyShipment is in customs
Tue, 24.04.18 21:46 Importzentrum, GermanyShipment has been handed over to DHL Express for import
Sat, 21.04.18 06:00 JapanThe shipment will be transported to the destination country and, from there, handed over to the delivery organization.
Fri, 20.04.18 15:23 JapanThe shipment has arrived at the parcel center of origin


Die von den Nutzern eingestellten Information und Meinungen sind nicht eigene Informationen und Meinungen der DOLC GmbH.
发表于 2018-5-30 07:37 | 显示全部楼层
Die von den Nutzern eingestellten Information und Meinungen sind nicht eigene Informationen und Meinungen der DOLC GmbH.
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