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You receive an error message when you use Outlook Express to access your Hotmail account
Article ID : 878462
Last Review : November 11, 2004
Revision : 2.0
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SYMPTOMS
CAUSE
RESOLUTION
MORE INFORMATION
SYMPTOMS
After you configure Microsoft Outlook or Microsoft Outlook Express to access your MSN (The Mic
Unknown Error
rosoft Network) Hotmail account, you receive the following error message when you try to download your Hotmail folders and when you try to send and receive e-mail messages:If you click Details, the following text appears in the error details:
HTTPMAIL: 10:09:18 [rx]
HTTP/1.1 402 Access to Hotmail via Outlook & Outlook Express now requires a subscription. Please sign up at http://upgrade.msn.com
If you are running Outlook Express on a Microsoft Windows XP Service Pack 2 (SP2)-based computer, you receive the following error message:
Could not connect to Hotmail as username@hotmail.com.
Hotmail no longer allows email access via Outlook Express for free Hotmail/MSN accounts.
CAUSE
This behavior occurs if the following conditions are true: • You configured Outlook Express to access a free Hotmail account.
• Your Hotmail account has never been accessed by Microsoft Outlook or by Outlook Express.
MSN Hotmail no longer supports Distributed Authoring and Versioning (DAV) for free user accounts. Outlook Express uses the DAV interface to connect to Hotmail. Only paid Hotmail accounts will work correctly with Outlook Express. If you configured Outlook Express or Outlook to access your Hotmail account before DAV support was ended, you may still be able to use Outlook Express to open a free Hotmail account. However, eventually Hotmail will no longer support DAV for all free Hotmail accounts.
RESOLUTION
If you want to use Outlook Express to access your Hotmail account, you must have an MSN subscription. For more information, visit the following Microsoft Web site:
http://upgrade.msn.com
MORE INFORMATION
Windows XP SP2 replaces the "Unknown Error" error message with a more detailed error message.
--------------------------------------------------------------------------------
APPLIES TO
• Microsoft Outlook Express 5.5
• Microsoft Outlook Express 6.0
• Microsoft Outlook Express 6.0, when used with:
Microsoft Windows XP Home Edition SP2
Microsoft Windows XP Professional SP2
• Microsoft Office Outlook 2003
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发表于 2005-3-1 14:56
发表于 2005-3-2 00:10
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